Senate House Library

Client:
Senate House Library

Brief:

Use user centred design methods to create and deliver a redesign that provides an improved user experience.

URLs:

Live site
Old site (courtesy of the Wayback Machine)

About this project:

My role involved:
• Conducting workshops and user testing sessions with the existing site
• Evaluation of requirements gathering sessions to uncover problems with the existing site
• Defining the site structure and content auditing/content strategy
• Creating user journey flow diagrams
• Creating wireframes
• Creating the technology specification and taxonomies for the development team to work from
• Facilitate multivariate testing between site components

Images:


mobile wireframe of the senate house library website


Wireframe of the senate house library website


multivariate test


redesigned senate house library website


Mobile screenshot of the senate house library website

University of London Halls Accommodation

Client:

University of London Accommodation

Brief:

Create a striking and innovative website aimed at attracting new students to live in halls accommodation.

URLs:

Live site

About this project:

My role involved:
• Collaborating with the creative director and head of design to create the high level vision and concept for the site
• Defining the site structure and content requirements
• Creating user journey flow diagrams
• Creating personas
• Creating wireframes
• Creating the functional specification
• Post launch client support and optimisation

Images:


University of London Halls wireframe


University of London Halls hall wireframe


University of London Halls functional specification


University of London Halls visual


University of London Halls mobile visual

LSE Charles Booth’s London

Client:

London School of Economics and Political Science

Brief:

Redesign 15 year old site to bring it up to modern standards.

URLs:

Live site
Old site (courtesy of the Wayback Machine)

About this project:

My role involved:
• Conducting workshops and testing with users of the exising site to discover their goals and needs
• Complete overhaul of the site notebook records
• Defining the site structure
• Creating user journey flow diagrams
• Creating personas
• Creating wireframes
• Creating the technology specification
• Facilitate multivariate testing between site components

Images:


Charles Booth original website


Charles Booth wireframe


Multivariate test on Charles Booth


Charles Booth redesign

Shakespeare Metamorphosis Exhibition

Client:
Senate House Library

Brief:

Create a microsite to support an exhibition.
Create an interface for a touchscreen to help visitors whilst at the exhibition.
Create an interface for a touchscreen interface used to display digital assets relating to the exhibition.

URLs:

Live site

About this project:

My role involved:
• Creating wireframes and interfaces for multiple websites and applications across a wide range of devices (mobile, tablet, computer, 27inch touchscreen, 40inch touchscreen)
• User testing

Images:


Touchscreen wireframe


Touchscreen 1 visual design


Small touchscreen in situ


Touchscreen 2 in situ


Stairs installation, William Shakespeares face on the stairs of Senate House Library

A client in the education sector

Client:
A client in the education sector

Brief:

Use user centred design methods to redesign their website with particular consideration paid to improving the conversion rate of course sign ups.

URLs:

• Unavailble

About this project:
n.b. this project is ongoing and subject to an NDA; specifics have been removed

My role involved:
• Conducting user testing sessions on the existing site with newly enrolled students, potential students, and influencers (parents, college tutors etc)
• Surveying members of target audience to benchmark their experiences and feelings
• Evaluation of clients analytics software
• Creating user journey flow diagrams
• Creating personas
• Creating wireframes

Images:


Course page for unspecified university

A client in the education sector

Client:
A client in the education sector

Brief:

Create a mobile app

URLs:

• Unavailble

About this project:
n.b. this project is ongoing and subject to an NDA; specifics have been removed

My role involved:
• Creating user journey flow diagrams
• Creating personas
• Creating wireframes
• Conducting user testing sessions using a prototype on mobile devices

Images:


App screen for unnamed client


Onboarding screen for unnamed app


App screen for unnamed client